FAQ

How long will it take for my order to arrive?

Your order will be despatched within 24 hours so you can receive it as soon as possible.  Please allow 2 to 5 business days for delivery. 

How much will it cost for delivery?

Unless otherwise stated, you will be charged a flat rate of $8 for delivery.  Free shipping applies for orders totaling $75 or more.  All orders are sent via Australia Post standard parcel unless Express Post has been selected at checkout.  All orders require a signature on delivery. If no one is home to sign for the order, Australia Post will leave a calling card and your order can be collected from your local post office.  All orders come with tracking so you will be able to track your order.

My order will be a gift for someone.  Can you gift wrap it for me?

Certainly!  I offer an optional gift wrapping service at no extra cost and include a hand-written card.  Simply email me at tanya@theparentinggarden.com.au following your purchase and include any message you'd like included.  I personally pack, wrap and send your order so 100% care is guaranteed. 

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