Terms & Conditions

PAYMENT

The Parenting Garden accepts payment via PayPal, Visa or MasterCard (Shopify Payments Secure Gateway), Afterpay (Shop Now, Pay Later), Bank Deposit or cash on local pickup.  Orders (except Afterpay orders) will only be dispatched following full payment received.  Payments made by bank deposit must be made within two business days following the purchase date, otherwise your order will be cancelled.

GST

Unless otherwise stated, all products on this website is GST inclusive.

DELIVERY

Delivery is only to addresses within Australia, New Zealand and United Kingdom at this stage.  Please see Shipping & Returns tab under "Customer Service" for full details on delivery.

RETURNS

The Parenting Garden have a 30 day money back guarantee on all of our online products.  A full refund of the product (excluding postage) will be provided if your product is found to be faulty or you are dissatisfied with the quality of the product.  The refund will only be issued once the complete item(s) have been returned to us, including original packaging, labels etc.
Should the item be faulty or damaged on delivery, please contact us immediately to discuss the returns procedure.  All items returned must be returned to us unused with all items and original packaging intact.  Return postage is at the cost of the customer.

Any returns, exchanges or issues with a product purchased must be reported to us via email at support@theparentinggarden.com.auThe Parenting Garden may request photos be taken of damages or faults.

PRODUCT DESCRIPTIONS

Every effort is made to ensure our product descriptions are as accurate as possible.  If you believe that you have received a product that is not as described on this website, please return the product to us in its original, unused condition as per our Returns Policy above.

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